top of page
  • Writer's pictureModerator

Active Shooters & Silent Alarms: The Case for Still Calling 911

calling 911 on a smart phone
Should you always call 911?

In today's increasingly unpredictable world, understanding the ins and outs of emergency communication can make a significant difference. One question that often arises is whether we should still call 911 in an active shooter situation, even if others have already notified authorities or a silent alarm has been activated. This blog post explores this essential topic.


Understanding the Role of 911 in Emergency Communication

911 is more than just a set of numbers to dial in times of distress; it's a lifeline to emergency services that can provide immediate assistance when every second counts. Particularly in the context of an active shooter situation, reaching out to 911 can prove instrumental in mobilizing the appropriate response swiftly. The silent alarms serve an important function too but cannot replace the explicit, real-time information that a phone call to 911 can deliver.

When you dial 911, you're connecting directly with police, fire, and medical personnel trained to handle emergencies. This direct communication link allows for the speedy dispatch of necessary resources and assistance. In an active shooter situation, such immediate action can be the difference between life and death.

Contrary to some misconceptions, the purpose of 911 isn't just to send help. It's also a way to provide authorities with specific details about the situation. Silent alarms, while useful, cannot relay this crucial information. A call to 911 enables you to share real-time updates, your exact location, the shooter's description, and other vital data that can help law enforcement respond effectively and accurately.

Overall, the role of 911 in emergency communication is multi-faceted and crucial. It's not just about getting help to the scene but also about guiding that help with accurate, on-the-spot information. Silent alarms have their merits, but in an active shooter situation, a 911 call's value cannot be overstated.


The Importance of Multiple Notifications in an Active Shooter Scenario

In an urgent crisis like an active shooter incident, time is of the essence. Some may worry that multiple notifications to emergency services could overwhelm the system or cause confusion. However, it's important to realize that repeated alerts can be immensely helpful in these high-stakes situations. Law enforcement agencies and emergency dispatch centers are designed to handle large volumes of information quickly and efficiently. In fact, they are equipped with procedures to filter and prioritize information to discern the level of threat accurately.

So, even if you're aware that others have called or might be calling 911, it's still necessary to make that call. Each caller could be witnessing a different facet of the situation, offering unique information that might be vital in apprehending the shooter or helping potential victims. Even repeated details can be beneficial, confirming the information and highlighting the gravity of the scenario.

Therefore, instead of hesitating due to the fear of overloading emergency response channels, it's prudent to focus on the potential value your call could add. Remember, each call made to 911 reinforces the urgency of the situation and can potentially lead to a faster, more effective response. Thus, multiple notifications in an active shooter scenario should be seen not as a burden but as a necessary reinforcement that can significantly aid law enforcement's response and resolution efforts.


Overcoming the Bystander Effect: Why Your Call Matters

Often in emergency situations, the bystander effect can come into play. This social psychological theory suggests that individuals are less inclined to take action or offer assistance when others are present. This happens due to a diffusion of responsibility, as people assume someone else has or will take the necessary action. In the context of an active shooter scenario, this could mean assuming someone else has already contacted 911. However, this presumption can be a potential pitfall.

Regardless of how many people are present or how many may have already made the call, your individual interaction with 911 could be instrumental. Each person’s perspective of the situation is different, their location in relation to the shooter may vary, and the information they can provide might be unique. These variables mean that your call could relay information that others might have missed, overlooked, or simply do not have due to their specific location or viewpoint. This could involve the shooter's actions, potential victims, or other details that could be invaluable to law enforcement's response and resolution efforts.

The assumption that 'someone else must have called already' can be detrimental in such high-stakes scenarios. Instead, focus on the value your call could potentially add, and if safe to do so, dial 911. Your intervention could make a significant difference. The bystander effect can be a barrier, but understanding its implications can help in overcoming this hurdle, ensuring that essential information reaches the emergency services. So, in an active shooter incident, do not succumb to the bystander effect. Your call does matter.


The Value of Real-Time Information in Emergency Communication

Real-time information shared during a 911 call provides an unfiltered perspective on the situation as it unfolds, which silent alarms cannot convey. This live account from the caller can offer emergency services a unique, ground-level perspective that can influence and direct their response strategy. The real-time details, whether it's about the shooter's physical appearance, their actions, the number of potential victims, or any other critical factor, are of paramount importance to law enforcement. In fact, the specificity and immediacy of this information often play a decisive role in shaping the course of action that emergency responders take.

The caller's location can also provide useful insights into the incident's scale and scope. For instance, if callers are reporting from different parts of the building or area, it can help determine the shooter's movements or patterns. Further, multiple calls coming in from the same location can emphasize the severity of the situation, prompting a more rapid response.

In contrast, a silent alarm might be less effective in conveying the gravity or specifics of the situation, as it lacks the provision for real-time dialogue and updated information. Therefore, despite any fear of overloading the communication networks, each call to 911 in an active shooter scenario can serve as an invaluable tool in the hands of the responders. It equips them with the most recent and relevant details, allowing them to strategize their approach effectively and increase the chances of a successful resolution. Thus, real-time information from a 911 call stands as a significant factor in emergency communication, especially in high-stakes situations like an active shooter incident.


When a Silent Alarm Isn’t Enough

While silent alarms are an important aspect of emergency alert systems, they do have certain limitations in an active shooter scenario. Primarily, they lack the ability to convey the urgency and the intricate specifics of an unfolding crisis. These systems, designed for discretion, are great for many emergency scenarios but may fall short in conveying the unique complexities and intensities of an active shooter situation. They send a distress signal but don't provide real-time information about the situation.

In contrast, a call to 911 can offer invaluable specifics about the shooter, their location, potential victims, and other pertinent details. With this information, emergency services can form a more effective response strategy. This is not to undermine the value of silent alarms but to stress the additional benefits that a 911 call can bring. It's about supplementing the silent alarm with a direct, detailed communication link to emergency services.

This does not mean, however, that silent alarms should be dismissed. They serve as an essential first line of communication in various situations. However, in an active shooter scenario, where the stakes are incredibly high, it is vital to make the most of all communication avenues available. In cases where it's safe to do so, placing a 911 call can significantly enhance the value of a triggered silent alarm and could potentially be a life-saving action.


Prioritizing Personal Safety When Calling 911

In the midst of an active shooter situation, it's critical to remember the importance of safeguarding your own wellbeing. While the value of a 911 call in such a situation is undeniable, your safety is paramount. If placing a call to 911 exposes you to immediate danger or risks revealing your location to the shooter, it is advisable to remain silent and hidden. In scenarios where it's possible to communicate safely, perhaps through whispering or text-to-911 services, sharing your observations could prove to be invaluable in assisting emergency responders. However, assessing your surroundings and making a call based on your best judgment remains key. In essence, while contacting 911 in an active shooter incident is highly recommended, it should never come at the expense of your own personal safety. Balancing the urgency to inform authorities with the need to protect yourself is crucial in such high-stakes situations.


Wrapping Up: Active Shooters and the Imperative to Call 911

To conclude, in the high-pressure situation of an active shooter incident, the inclination to call 911 should not be stifled by concerns of overloading communication channels or causing confusion. The details relayed in a 911 call offer immediate, specific insights that often have substantial value in shaping emergency response strategies. It's important to recognize that every call can contribute unique information that significantly aids law enforcement in their efforts. Nonetheless, never lose sight of the importance of your personal safety. Silent alarms play their part in the crisis response, but they should not preclude a 911 call, as long as it's safe to make one. The dynamic, real-time information provided through a 911 call can be instrumental in these critical scenarios, making it an essential part of effective emergency communication. In essence, despite any concerns, the act of calling 911 remains an imperative in active shooter situations.

5 views
bottom of page